HOW WILL MY ORDER BE SHIPPED?
Once your order has been placed, you will receive an e-mail containing all the information relating to your order. Once the order has been approved, it will be dispatched within 2 working days. The delivery time of your order depends on the carrier you selected when confirming your order.
HOW MUCH ARE THE SHIPPING AND HANDLING FEES?
The amount of the delivery costs is calculated according to weight, destination and speed of dispatch, it is automatically communicated to you when you validate your basket and is included in the total price to be paid for your order.
MY PACKAGE HAS BEEN DISPATCHED BUT I STILL HAVEN'T RECEIVED IT, WHAT SHOULD I DO?
First of all, check the tracking of your package on the carrier's website with the tracking number you received by email. If your package is indicated as being in the process of being delivered, we invite you to wait until the expected delivery date.

If your parcel is pending with the carrier, we invite you to collect it from the address indicated on the delivery notice or on the carrier's website. We also ask you to check on your order tracking that the delivery address indicated on your order is correct.

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